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Local Plans blueprint

Clarified a complex Local plans process to align stakeholders and support MHCLG collaboration.

Quick overview

  • Role:

Senior Interaction Designer

  • Company:

The Planning Inspectorate

  • Company:

  • Became the foundation for team strategy and MHCLG collaboration. 

  • Informed contractor Statement of Work and discovery framing. 

  • Praised by leadership for clarity and strategic value.

  • Impact:

Situation

The Local Plans Examination process was unclear and fragmented, risking solution-led decisions during discovery. A shared artefact was needed to align stakeholders and surface unknowns

Task

Clarify a complex Local Plans process and align stakeholders, including MHCLG.

What I did

  • Synthesised policy, inspector insights, and MHCLG materials. 

  • Created a layered blueprint mapping workflows, pain points, and dependencies. 

  • Facilitated walkthrough session for shared understanding.

Impact

  • Became the foundation for team strategy and MHCLG collaboration. 

  • Informed contractor Statement of Work and discovery framing. 

  • Praised by leadership for clarity and strategic value.

Who I collaborated with

  • MHCLG stakeholders.

  • Planning Inspectorate team.

Reflections

  • Learned the value of a shared visual artefact in aligning diverse stakeholders early. 

  • Reinforced the importance of surfacing unknowns before designing solutions.

  • Realised structured workshops help clarify complex policy language for non-technical participants.

© 2025 by Melissa Robinson. All rights reserved

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